FREQUENTTLY ASKED QUESTIONS
Collapsible content
Where do you ship to?
We ship world wide.
How long does a refill last once mixed?
Around 2 months with daily use. That is only 3.5 € / month when subscribing to our refills.
Does the powder contain sodium bicarbonate?
No, our formula does not contain this. Our manufacturer prides itself on being the most sustainable and health-conscious personal care producer in Europe!
What are the ingredients?
Arrowroot powder - is used for the absorption of sweat and bad odours
Triethyl citrate - is used to help break down sweat components
Zinc oxide - is used for its anti-bacterial strengths
Cetearyl alcohol - is used for its softening side
Xanthan gum - is used to help make the deo texturisedCitric acid - is used for pH correction
Sodium Benzoate - is a preservative used to ensure the stability of the product over its lifetime.
Perfume* - without allergens
* Our Zero Scent refill contains no perfume. Perfect for those with sensitive skin
Why these ingredients? We work with one of Europe's leading, sustainable, certified manufacturers that specialises in powdered personal care products. Our mission is to make a plastic-free deodorant that not only smells great but also works. Most natural deo's don't work so well and we tested many along the way. After lots of iterations, this was the best formula that kept you smelling great all day, without staining your clothes, nor causing any skin reactions.
What is the shelf life?
An unopened refill will have a shelf life, clearly marked for TWO years. Once the sachet is opened and the deodorant is mixed the product will have a shelf life of six (6) months.
Do I get free shipping?
If you subscribe then all your orders get free shipping worldwide.
How much do I save if i subscribe?
You save 30% on the refills. 7 € / refill instead of 10 € (1 refill lasts up to 2 months. Your cost 3.5 € per month)
How often do you ship with a subscription?
We ship 3 refills every six months, or 6 once a year straight through your letterbox. Each refill lasts around two months. You can pause, cancel, change dates and scents with your subscription anytime.
How do I mix the powdered deodorant?
For perfect results use 'finger warm' water that's cooled down from boiling. Add 45ml to your applicator and add the powder. Screw the ball cap on and shake well for thirty seconds. Leave overnight for the ingredients to mix and thicken. Then shake in the morning and voila! You can also use cold tap water, though the mix won't be as smooth.
How do I replace the crystal ball?
Unscrew the cap, push out the ball from behind the cap. Then simply push the new one in from the top of the ball holder.
How do I replace the inner sleeve?
Unscrew the cap. Place a finger inside the opening of the deodorant, take a firm grip on the sleeve, twist and pull at the same time. You can pull hard, it won't break.
Take the new sleeve, fold it twice or roll it together. Push it down in the opening. Twist around till it "pops" into place. Use finger to make sure it's in place.
How do I clean my deodorant?
You can put your silicone sleeve in the dish wash or clean with hot water. You can clean the crystal ball with running water. For the actual applicator you can use warm water with a little soap. Please make sure to completely dry your applicator afterwards. We have done our best to minimise rust but we also rely on our customers to keep it dry.
Where can I register my Lifelong warranty?
Scan your QR code on the bottom of your deo, join the Lifelong community by registering your details. This will then guarantee your deodorant.
What is the Lifelong community?
It's a special place for people who own a deo. With all the links and info you need to manage your product correctly. We also partner with other cool design and sustainable brands to offer our community discounts they can only get through the community.
Is your product vegan?
YES YES and another big YES! Animals need to stay away from the personal care industry.